X marks the spot: Creating and managing a single service point to improve customer service and maximize resources     

Mary Ann Venner 《Journal Of Access Services》2016,13(2):101-111

ABSTRACT

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The Access Services Department at the University of North Texas Libraries was charged with management of the circulation and reference services offered at the service desk. Streamlined planning and modernized management of the desk and its impact on customer service in a changing library environment will be discussed.  相似文献   

The impact of standards-based assessment on knowledge for history education in New Zealand     

Barbara Mary Ormond 《Assessment in Education: Principles, Policy & Practice》2019,26(2):143-165

This paper examines how a standards-based form of assessment in operation in New Zealand has impacted upon the knowledge taught to secondary history students. The segmentation of history into assessable components along with assessment mechanisms which encourage the reduction in the number of standards being attempted has impacted upon both the breadth and range of historical content in history programmes. The reduction in knowledge is problematic as it diminishes learners’ opportunities to draw connections between inter-related historical concepts from a wider knowledge base. Social realists have raised concerns about the reduced focus on knowledge in education and its effects in restricting students’ development of conceptual knowledge which enables higher order, more abstract thinking. Experiences of standards-based assessment for history in New Zealand are indicative of this reductive phenomenon. In a culture of accountability, standards-based assessment, as enacted in New Zealand, may impede delivery of critical knowledge.  相似文献   

Studies on attitude toward teaching science and anxiety about teaching science in preservice elementary teachers     

Mary E. Westerback 《科学教学研究杂志》1982,19(7):603-616

These studies examined attitude toward teaching science (ATTS) using an adaptation of the Bratt Attitude Test (M-BAT); anxiety about teaching science (ANX-TS), as measured by the State-Trait Anxiety Inventory (STAI A-State); and selected demographic variables in preservice elementary teachers for the 1977–1978 and 1978–1979 academic years and a follow-up of those students who completed their student teaching in May 1979. The M-BAT and STAI were administered in September at the beginning of Science 6 (earth science and biology course), in December on the next to last day of Science 6, in May on the next to the last day of Science 5 (physical science), and in May 1979 after student teaching. In the two academic years, both ATTS and ANX-TS became more positive during the sequence Science 6-5. Both changes in ATTS and ANX-TS continued to change in a positive direction after completion of Science 6-5, after student teaching. There were differences in the times that the greatest changes in ATTS and ANX-TS occurred. In both studies, the greatest change in ATTS took place between September and December, during Science 6. The greatest change in ANX-TS, however, took place during Science 5 between December and May in the 1977–1978 study. In the 1978–1979 study, the greatest changes in ANX-TS occurred in Science 6, between September and December. The delayed reduction of ANX-TS in the 1977–1978 study may be explained by differences in teaching patterns. In 1977–1978, two teachers taught only their academic specialty, biology or earth science, to students who switched teachers midsemester. In 1978–1979, the same two instructors taught both biology and earth science to the same students. Correlation coefficients for successive and corresponding administrations of both the M-BAT and STAI suggest these variables are related. Students with more positive ATTS tended to have reduced ANX-TS. Neither the number of high school or college science and math courses completed nor the level of enjoyment of these courses appears to be related to ATTS or ANX-TS for the initial administration of the M-BAT and STAI. Closer examination of data, however, indicates that students with negative ATTS and high ANX-TS were fairly evenly divided in their enjoyment of mathematics, while students with positive ATTS and low ANX-TS enjoyed math in a 3:1 like/dislike ratio. The relationship between both ATTS and ANX-TS and achievement is reasonalbly consistent for Science 6. In Science 5, however, the relationship between ATTS and achievement is inconsistent and there is no indication of a relationship between achievement and ANX-TS.  相似文献   

The Labour Market of Schooling: Maltese girls in education and economic planning     

Mary Darmanin 《Gender and education》1992,4(1-2):105-126

This article uses the case of Maltese girls and women to examine the relationship between schooling and the economy. It is clear that not only have education and economic planners sought to strengthen the links between school and work in planning for different courses for children of different sexes, but also that the allocation of pupils to subjects has in itself worked as a labour market. Interestingly, private schools have also responded to their interpretations of labour market demand in producing feminised choices for girls. Some Maltese girls do achieve well, compared both to Maltese boys and their European counterparts. This is largely due to a combination of single‐sex and selective secondary education. Nevertheless, these same girls continue to have lower and feminised occupational aspirations which mirror the job opportunities in the labour market. Others are incapacitated by their schooling and have until recently been channelled into the labour intensive jobs on which Malta's economy depended in the first phase of industrialisation in the 1960s and 1970s. Of late it seems as if rising educational standards and social awareness (propagated by women's organisations) have led to reluctance on the part of these girls and women to participate in the same way in the workforce. With struggle, the needs of patriarchy and capitalism will not always be perfectly served.  相似文献   

Conference day     

Starkey  Mary Ann 《Early Childhood Education Journal》1983,10(3):24-27

Early Childhood Education Journal - My first graders arrive with their parents for conference time. Conferencing involves a three-way triad—student, parent, teacher. The lines of...  相似文献   

Cross cultural communications: An American toddler in Israeli child care—A case study     

Dr. Mary Beth Leidman 《Early Childhood Education Journal》1995,23(1):37-41

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International technology transfer: The cosmopolitan vision of AECT     

Mary C. Muller 《TechTrends》1992,37(3):44-45

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Academic and Extracurricular Support for Refugee Students in the US: Lessons Learned     

Mary Mendenhall  Lesley Bartlett 《理论付诸实践》2018,57(2):109-118

This article examines students’ experiences as resettled refugee and asylee students in international schools in New York City. Specifically, it looks at how teachers and school leaders provide critical academic and extracurricular support to facilitate students’ adjustment to academic environments that differ markedly from those compared in their countries of origin or the countries of asylum visited prior to their arrival in the United States. Drawing on a qualitative study conducted in New York City at two international schools, as well as program staff from an outside organization that often collaborates with international schools hosting refugee and asylee students, the article documents promising practices and offers practical recommendations for teachers working with refugee students.  相似文献   

The Seven S Framework and its use as an assessment tool     

Mary Versteck Dr. 《Innovative Higher Education》1989,13(2):106-116

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The electronic learning revolution: Questions we should be asking     

Mary Alice White 《Prospects》1984,14(1):23-33

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